Wendy is co-author of Anytime Coaching: Unleashing Employee
Performance, published by Management Concepts in 2009.
This highly regarded practical book helps managers and leaders
improve skills in observing, inquiring, listening and responding
– and in the end improves employee and organizational performance.
Utilizing the Anytime Coaching as a framework and model, the
book helps managers and leaders in the creating coaching conversations
in the workplace, anytime and anyplace.
As a hands-on, practical guide, the Anytime Coaching approach
helps leaders from first line supervisors to senior executives
hone their abilities to observe themselves and their employees,
ask powerful questions, exhibit “extreme” listening, and respond
deliberately and with intention.
The Anytime Coaching Model (see picture below) utilizes four
key practices to prompt day-to-day performance improvement in
employees. The Anytime Coaching approach draws from recent findings
and best practices in the fields of neuroscience, emotional intelligence
and leadership development.
“If you manage others, read this book. It is a practical roadmap
for exploring the developmental landscape with employees. It
will be a great source of renewal for you and your associates.”
Neil Stroul, Ph, Kenning Associates
Founding Faculty Member of the Georgetown University Leadership Coaching
Program
“Readers will find a wealth of practical
suggestions on how to observe, inquire, listen and respond
in ways that convey respect and encourage growth and improved
performance. You will learn how to make the workplace more
productive and enjoyable, one conversation at a time.”
Carol Wilett, Chief Learning Officer.
US Government Accountability Office
